"THE WORKS" - January 2007
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Quadralay News & Updates |
Quadralay on the Road Extra |
elcome to the second
edition of the new Quadralay newsletter, and the first issue of THE WORKS.
Congratulations to Bruce Beliveau of Nortel
for being the first to suggest the name, which was a clear favorite among the
Quadralay team.
Even more significant than the new newsletter name this month is the roll out of ePublisher 9.2.2 with several new features and improvements. Many of the changes in the new release are the result of conversations with our customers along with feedback received during training, or through our services team. This is a customer driven release, and I'd like to invite you all to try it out.
The 9.2.2 release is far more than just another software upgrade, as we are also rolling out more supporting information including new evaluation packages, and online Quick Start video modules to help new users become productive even more quickly. There is also a What's New video presentation for existing users to quickly get up to speed on the new version as they upgrade.
If you haven't upgraded yet, now is the perfect time to do so.
Register here and take a look at ePublisher 9.2.2.
In line with our increasing commitment to customer service and communication we are also pleased to announce that we will be hosting the first WebWorks Conference, to be held in Austin, Texas, during November. Details are still being finalized and more announcements will be made here on the website over the coming months.
In the meantime remember it's our mission to help you deliver:
Your Content. Your Way. Every Time.
-Tony McDow
Quadralay News
Latest Release
Quadralay is pleased to announce that the latest release for the ePublisher Platform is now available. Version 9.2.2 is available for download here. Among the features in this latest version of our award-winning platform are:
- Complete support for structured FrameMaker including the latest DITA application pack
- Improved FrameMaker book handling - Front matter, TOC, and Index files can now be managed within a project
- Ability to capture stored metadata (such as the name and version of a manual) from a source document
- Improved searching in WebWorks Help 5.0 for Asian languages.
- More options and easier customization of the WebWorks Help 5.0 Splash page
- Smarter baggage file handling
- Plus many more enhancements and fixes
Register and download an EVALUATION COPY of ePublisher 9.2.2 here. When you register we will also send you the link to check out the 9.2.2 Video Library.
Special offer for existing customers. With the release of version 9.2.2, we will be running an ePublisher Platform special for existing customers who have not yet upgraded from WebWorks Publisher 2003. The promotion will run through March 30, 2007. Please contact our sales team at 512-719-3399 x501 or sales@webworks.com for the details of this offer.
eContent 100 Award
Quadralay was delighted to be named in the 2006 eContent Magazine list of Top 100 companies that matter most in the digital content industry. Quadralay was one of just five companies nominated in the Content Creation & Digital Publishing category.
Quadralay WebWorks Conference
Mark your calendars for a trip to Texas in November. Planning for the first Quadralay WebWorks Conference is underway. The conference is currently planned to be a two-day event held in Austin, Texas, sometime in November. It is envisioned that the conference will consist of two tracks, one devoted to customer case studies and another more technical "how to" track. If you would be interested in attending, or would just like to know more details as they are finalized, sign up for the conference by email.
Newsletter Naming Contest
Thanks to everyone who sent in suggestions for names for the Quadralay newsletter. We had a total of 79 different names suggested by customers. The list of names was circulated to the Quadralay staff and a vote taken to select a favorite.
Congratulations to Bruce Beliveau of Nortel who first suggested "The Works." An iPod is on the way.
Customer Survey Results
Thanks to all the customers who took the time to complete the online survey we ran last month. The comments and feedback we received were very useful and will be taken into full consideration by the executive team at Quadralay as we plan new customer service initiatives for the future.
Here are just some of the figures that came from the recent surveys:
- Quadralay products have been purchased by over 2,500 customers and are installed in 4,000 locations in 35 different countries.
- 70% of respondents have already upgraded to the ePublisher platform.
- Among our customers FrameMaker is the most popular authoring tool (85%).
- 51% of customers are considering a move to some form of XML authoring.
Quadralay on the Road
STC Boston
On January 18, Andrew VanConas from Quadralay spoke at the Society of Technical Communication (STC) Boston Chapter program. The event provided a venue for lively conversation and a great exchange of information.
WebWorks visited the New England area to sponsor the STC Boston Chapter meeting and present at the Tools and Technology (SIG). It was a perfect time to visit Boston the weather was a nice 18 degrees which was a just a little cooler than Austin, TX. The monthly STC meeting was well attended and it is always great to get to see our customers, unfortunately an ice storm in Austin did not allow us to send any of out WebWorks pens or flashlight for the attendees.
Linda Fritz did an excellent job of introducing us to all the attendees and helped spread the word of ePublisher. The Tools and Technology SIG was attended by over 20 people and once again they had an excellent host, Ed Marshall who introduced WebWorks. We presented the ePublisher Platform including the DITA adapter.
An excellent Question and Answer period followed the presentation, the discussion was lively and many interesting topics were raised from Version Control/Content Management integration to future of help systems in which we discussed WebWorks Help Dynamic Merge and VistaHelp.
We also took the time in the Boston area to visit some of our customers; we got lost trying to get to Endica in Cambridge, saw a real Emmy and Oscar at Avid technologies, snow at BlueNote Networks and visited Kronos in Chelmsford where we were invited to celebrate a birth announcement at a Brew Pub - only in New England.
We are always interested in speaking engagements and customer visits please let us know if you have any speaking engagements you would like WebWorks to attend.
Upcoming Events
- February 5-7, DITA West, San Jose, CA.
- March 25-28, WritersUA, Long Beach, CA. Booth #3
- March 26-28, Content Management Strategies / DITA North America (CDIM), Boston, MA.
- May 13-16, STC Annual Conference, Minneapolis, MN. Booth #200
STC Houston
On March 13, Alan Porter from Quadralay will be the featured speaker at the Society of Technical Communication (STC) Houston Chapter meeting. He will be presenting on "Eliminating END GAME From The Creation of Electronic Deliverables." The meeting will be held at the Holiday Inn Select in Houston starting at 6:30 p.m. Full event details can be found here
STC Austin
On April 5, Alan Porter from Quadralay will be the featured speaker at the Society of Technical Communication (STC) Austin Chapter meeting. He will be presenting on "Making Sense of Standards." The meeting will be held at the J.J. Pickle Research Campus of the University of Texas in Austin starting at 7:00 p.m.
New On The Wiki
In case you missed it, here's a summary of just some of the new items added to the WebWorks Wiki since the last newsletter.
- Aligning bullets and numbers correctly in Internet Explorer 7 (link)
-
Dev Center Projects (link)
on
- HTML
- MS HTML Help
- Web Server
- WebWorks Help
- Development Tips on debugging XSL (link)
- Known issues with IE 7.0 (link)
-
Help Tips (link)
- Best quality graphics
- FrameMaker
- Searching Asian languages
- An in depth look at Style Designer (link)
- AutoMap script (link)
and much more.
If you haven't yet visited the WebWorks Wiki we recommend that you stop by, create an account, and take advantage of all the excellent information it contains.
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