Planning and Installing ePublisher : Working with Contract IDs : Obtaining Contract IDs
 
Obtaining Contract IDs
ePublisher now uses Contract IDs instead of license keys to enable ePublisher functionality.
If you are evaluating ePublisher, the WebWorks customer service team will send you an email that contains a Contract ID you can use when you install an evaluation copy of ePublisher. If you have not received an evaluation Contract ID or are having problems with your evaluation license, send an email to customerservice@webworks.com.
If you are a new ePublisher customer, the WebWorks customer service team will send you an email that contains your Contract ID when you purchase ePublisher. If you have not received a Contract ID or are having problems with your licensing, send an email to customerservice@webworks.com.
If you are an existing ePublisher customer with an active maintenance agreement, the WebWorks customer service team will automatically send you an email that contains a link to the location where you can download the ePublisher installer. ePublisher will automatically detect and use your existing Contract ID each time you install a new version of the ePublisher product. If you have not received a Contract ID or are having problems with licensing, send an email to customerservice@webworks.com or submit a support request.
If you are an existing ePublisher customer without an active maintenance agreement, contact the WebWorks account management team for more information about obtaining your Contract ID by sending an email to sales@webworks.com.
For more information about Contract IDs, see “Working with Contract IDs” and “Entering Contract IDs”.