Configuring Commenting and End-User Feedback for Reverb
WebWorks Reverb uses the Disqus commenting platform for enabling a very powerful and cost-effective commenting and discussion system. The integration with WebWorks Reverb is not only transparent, it is optimized to ensure fast downloads. To enable this feature, all you need to do is set up a Disqus account and then create a Disqus Site for your Reverb help volume(s). Once you create a Disqus Site, you will then use the site’s Disqus Site Shortname as the setting value for your ePublisher project’s format setting called: Disqus Identifier. The Disqus Site can then be used to track and manage all the threads used within your deployed Reverb help volume(s). For the reports, you can use the Disqus API as offered in the Plus addon: http://disqus.com/addons. For more information regarding the API, refer to the documentation: http://disqus.com/api