ePublisher 9.3 Specific FAQ
DITA Questions
What XML editing tools does ePublisher 9.3 support?
ePublisher 9.3 accepts XML content from any editing tool that produces DITA-compliant XML files and Topic Maps.
Does ePublisher 9.3 support the DITA Open Tool Kit?
ePublisher 9.3 supports and builds on the standards-based architecture of the DITA Open Tool Kit (OTK). ePublisher 9.3 gives you the capability to add additional formatting features to your DITA content that aren't available using the OTK. ePublisher is not dependent on any particular version of the OTK.
I know you support DITA, but what about other XML standards such as S1000D, SCORM, etc.?
Although ePublisher 9.3 is shipped with an XML adapter preconfigured for DITA it can be extended and adapted to meet other XML architectures. We are continually monitoring the market demand and uptake of other standards and will make decisions on providing packaged solutions based on market and customer demand. In the interim we can help you develop one-off XML-based solutions through our Services offerings.
Upgrading Questions
How can I get an upgrade to ePublisher 9.3?
The upgrade to ePublisher 9.3 is FREE to all customers with a current active maintenance contract. You can request your upgrade HERE.
Why does ePublisher 9.3 Need a New License Key?
From ePublisher 9.3 onward unique license keys are issued for each individual named user. Each user must have a licensed copy of ePublisher Express installed to be able to install any other ePublisher components. Any keys issued for previous versions of ePublisher will not work with this architecture. To obtain new keys for 9.3 please submit an upgrade request.
Can I have ePublisher 9.3 installed on the same machine as a previous version of ePublisher?
All previous versions of ePublisher will need to be uninstalled before installing ePublisher 9.3. Please follow the steps below before upgrading.
What steps do I need to take before upgrading to ePublisher 9.3?
We recommend that before uninstalling your previous version of ePublisher that you take the following steps:
- Create a copy of your Projects directory as a backup
- Make sure that all your production projects have been set up as Express Projects using standalone stationery
- Make sure that if you haven't done so already that all Stationery is saved as Standalone Stationery
If you have projects that included XSLT overrides then you should follow the procedures outlined in this HelpCenter article.
Will my ePublisher 9.2 Projects Work with 9.3?
ePublisher 9.3 will work with existing ePublisher Projects that have been created as "Express Projects" or have been scheduled using "Standalone Stationery."
FrameMaker and Word Questions
I don't produce any DITA content, why should I upgrade to 9.3?
ePublisher 9.3 also includes many features that are designed for customers using ePublisher to publish FrameMaker and Word content including:
- Streamlined workflow
- Style variables
- Dynamic merge of WWHelp support
- Improved generation of content
- Better out-of-the-box w3c XHTML/CSS/WAI compliancy (see Tech Notes/Online Manuals)
- PDF generation improvements
- Faster processing speeds
- Example projects demonstrate how to perform custom website publishing
Still More Questions? Try Looking Here.
