Show Me Archive

2011

October 2011 (View recording)

Introduction to ePublisher

ePublisher enables you to publish content just the way your customers like it. Offering a wide variety of output types, e.g., Help, PDF, eBook, Wiki, and Web, ePublisher guarantees you can reach your audience no matter how they access your information.

Our session takes you step by step through using ePublisher for the first time. You will see just how quickly you can start producing professional results using your own content. Next, we move on to highlight ePublisher's flexibility in publishing multiple output types. Finally, we demonstrate how using ePublisher supports business processes with a scalable workflow designed to maximize delivered quality and content contributions.

September 2011 (View recording)

Introduction to ePublisher

ePublisher enables you to publish content just the way your customers like it. Offering a wide variety of output types, e.g., Help, PDF, eBook, Wiki, and Web, ePublisher guarantees you can reach your audience no matter how they access your information.

Our session takes you step by step through using ePublisher for the first time. You will see just how quickly you can start producing professional results using your own content. Next, we move on to highlight ePublisher's flexibility in publishing multiple output types. Finally, we demonstrate how using ePublisher supports business processes with a scalable workflow designed to maximize delivered quality and content contributions.

August 2011 (Recording not available)

Building Award Winning Documentation

ePublisher enables you to publish content just the way your customers like it. Offering a wide variety of output types, e.g., Help, PDF, eBook, Wiki, and Web, ePublisher guarantees you can reach your audience no matter how they access your information.

This month, our session features Jae Evans of RightNow Technologies. Jae's team recently bested 105 finalists to win STC's 2011 Award for Distinguished Technical Communication. Join us as Jae presents his personal strategies for great online documentation creation.

July 2011 (View recording)

Introduction to ePublisher

ePublisher enables you to publish content just the way your customers like it. Offering a wide variety of output types, e.g., Help, PDF, eBook, Wiki, and Web, ePublisher guarantees you can reach your audience no matter how they access your information.

Our session takes you step by step through using ePublisher for the first time. You will see just how quickly you can start producing professional results using your own content. Next, we move on to highlight ePublisher's flexibility in publishing multiple output types. Finally, we demonstrate how using ePublisher supports business processes with a scalable workflow designed to maximize delivered quality and content contributions.

June 2011 (View recording)

Introducing ePublisher 2011.1

ePublisher enables you to publish content just the way your customers like it. Offering a wide variety of output types, e.g., Help, PDF, eBook, Wiki, and Web, ePublisher guarantees you can reach your audience no matter how they access your information.

Our session introduces the first release in the 2011 series, ePublisher 2011.1. This release offers users the ability to leverage ePublisher from within their favorite authoring environments. Maintaining long lived projects is no longer required. This makes sense anytime you need to run reports to verify document conformance or you wish to generate a deliverable based on documents or books. This new capability greatly simplifies the ePublisher experience for non-expert users.

April 2011 (View recording)

Introduction to ePublisher

ePublisher enables you to publish content just the way your customers like it. Offering a wide variety of output types, e.g., Help, PDF, eBook, Wiki, and Web, ePublisher guarantees you can reach your audience no matter how they access your information.

Our session takes you step by step through using ePublisher for the first time. You will see just how to quickly you can start producing professional results using your own content. Next, we move on to highlight ePublisher's flexibility in publishing multiple output types. Finally, we demonstrate how using ePublisher supports business processes with a scalable workflow designed to maximize delivered quality and content contributions.

March 2011 (View recording)

ePublisher 2010 - 2010.4 and the Year in Review

The ePublisher 2010.4 release marks the close of the ePublisher 2010 series. Over the past year, WebWorks increased project flexibility, defined a clear path to eBook audiences, and enabled ePubers to build community around content with WebWorks Reverb. Along the way, WebWorks continued to refine ePublisher's capability to publish high-quality results from Adobe FrameMaker, Microsoft Word, and OASIS DITA sources.

Our session covers changes made for the ePublisher 2010.4 release, specifically support for FrameMaker 10, and then demonstrates how each quarterly release in 2010 built upon the previous one to enhance your ability to meet your audience's expectations.

2010

December 2010 (View recording)

Conditional Text - Maintaining Content for Multiple Audiences

The need to specialize information based upon user needs or security requirements presents a huge management challenge for content organizations. Several options are available to address this need. One option is to manage multiple topics, one for each audience. Another option is to create multiple topics which are constructed from reusable content blocks. Conditional text provides authors with the ability to store a number of reusable content blocks within a single file. Each content block is associated with one or more target audiences and can be shown or hidden through the application of hide/show rules.

Our session examines the many forms of conditional text management in Adobe FrameMaker, Microsoft Word, and OASIS DITA. We will review both simple and later, more complex conditional text examples. The use of ePublisher in managing conditional text settings is also explored. Finally, we will discuss the many reuse capabilities found in DITA and demonstrate how they may be used in conjunction with ePublisher.

November 2010 (View recording)

Single-sourcing Content + ePublisher 2010.3

Single-sourcing is the essence of WebWorks ePublisher. The idea is simple: write your content once, deliver your content as your audience demands. This capability empowers communicators to leverage best of breed tools for content creation. ePublisher delivers the content to a variety of formats, including help, wiki, PDF, and the web. The key to success with single-sourcing is the ability to target new formats from an existing project, reusing elements of a project's design while simultaneously leveraging a format's unique capabilities. WebWorks ePublisher 2010.3 introduces a new web based format for information delivery that enables you to leverage the Internet and connect with your audience. With ePublisher's single-sourcing capability, you can start working with this new delivery format almost as soon as you have 2010.3 installed.

Our session begins by reviewing the basics of single-sourcing and demonstrating how ePublisher implements an efficient single-soucing workflow. Next, we will demonstrate features and enhancements found in ePublisher 2010.3, giving particular attention to ePublisher's newest web format. Finally, we will demonstrate how the newest ePublisher format enables you to get closer to your audience.

October 2010 (View recording)

Using Wikis in Online Help

Since the creation of the first wiki by Ward Cunningham back in 1994, wikis have expanded to fulfill a vital role in today's business and social environments. Programmers were the first to use wikis to quickly capture information in a form which was easily shared, updated, and accessed. Most wikis trade the expressiveness of HTML+CSS for text based markup languages which emphasize content capture over layout. The result is that anyone can start communicating through the web with little training.

Our session focuses on the many roles that wikis assume related to documentation and online help. The discussion addresses how wikis can be incorporated into help authoring to capture SME expertise, gather user feedback, and even function as a joint authoring tool. In addition to addressing wiki best practices, our discussion also highlights wiki limitations. The need for a "golden master" illustrates the need for alternate authoring tools and content versioning to ensure complete content lifecycle management. Finally, WebWorks shows you how ePublisher's online help incorporates feedback in conjunction with the WebWorks Documentation wiki.

September 2010 (View recording)

Targeting Mobile Devices with ePublisher

Mobile devices, such as Apple's iPhone, Google's Android based phones, and RIM's Blackberry, have recently become many users' primary information access tool. Just a few years ago, few could imagine any threats to the dominant use of desktop browsers for content retrieval. Now we turn to our Google Maps app for turn-by-turn directions, read books through eReader interfaces, turn our RSS feeds into magazines via FlipBook, and look for FaceBook apps rather then launching a traditional web browser. This change in behavior demonstrates that successful mobile content requires careful crafting of your deliverable to connect with your audience.

This session will examine ePublisher's capability to target content for mobile devices. We will begin with an overview of available mobile device formats, such as ePUB and Palm Reader. Next, we will demonstrate how ePublisher's flexibility can help you deliver great results without hours of manual effort.

August 2010 (View recording)

ePublisher 2010.2 & Distributed Publishing

Centralizing your publishing process is one way to standardize content delivery and presentation. The ePublisher work flow allows you to solve this problem another way. You can enjoy the benefits of standardization while fully leveraging available resources within your organization.

This session begins with a brief overview of the ePublisher 2010.2 release. We continue with a demonstration of ePublisher's distributed publishing capability, made possible through the use of ePublisher Stationery and the ePublisher work flow.

July 2010 (View recording)

ePublisher AutoMap - Installation and Usage

ePublisher AutoMap enables you to automate your publishing workflow. One barrier to success is the assumption that AutoMap is complicated to install. Nothing could be further from the truth.

This session steps users through the entire AutoMap installation process and discusses differences between desktop AutoMap deployments and server AutoMap deployments. IT experts new to ePublisher are invited to attend.

June 2010 (View recording)

Mixed-content publishing - Bringing all your content together

Wherever your audience expects to find your content, ePublisher can help you get it there. The ePublisher platform is a system for delivering your content to wikis, help systems, mobile devices, or print (PDF). What you may not realized is that ePublisher let's you use all of your content, be it locked up in Adobe FrameMaker, Microsoft Word, or Oasis DITA. This session will demonstrate how you can deliver content today while keeping your options for the future wide open.

May 2010 (View recording)

One project, many results - Delivering multiple formats (HTML, Wiki, PDF) from a single project

ePublisher delivers on the promise of single-sourcing by enabling content delivery in a variety of forms using a single ePublisher project. This session will demonstrate how to accomplish this feat using ePublisher Express, Pro, and Stationery.

April 2010 (View recording)

Learn how to get started with ePublisher's Design, Capture, Apply workflow. This session presents the recommended ePublisher usage model.

• Leveraging the ePublisher workflow within your organization
• Publishing mixed content (Adobe FrameMaker, Microsoft Word, OASIS DITA) as a single deliverable
• Transitioning from Pro-only environments to simplify development and maintenance

March 2010 (View recording)

The Show Me series kicks off with a look at ePublisher's wiki publishing capabilities. We'll start by demonstrating how ePublisher builds and deploys something you know, in this case HTML output. Then, we'll extend that same project with additional wiki targets for Confluence, MoinMoin, and MediaWiki to let you see how wiki publishing works.