ePublisher Subscription Program

The ePublisher Subscription program enables more users than ever before to experience the power of the ePublisher Platform with confidence. The Subscription program makes ePublisher available to you on a SaaS (Software as a Service) model for a low monthly cost. You subscription includes all the benefits associated with our ePublisher License Maintenance program without the associated product licensing costs.

The ePublisher Subscription program includes:

• All quarterly product releases available during your license period - Spring, Summer, Fall and Winter.
  • 6 month contracts
  • 12 month contracts
  • Month-to-month extensions available
• Standard support
  • 24x7 Wiki access
  • Unlimited Support incidents (no more than two (2) active at once)
  • 8x5 case resolution activity (Monday to Friday, 9am - 6pm Central, excluding holidays)
  • Submit projects for analysis
  • Remote diagnostics via WebEx and/or phone as deemed necessary by the WebWorks Support Team
• Invitation to participate in Beta release programs
• Invitation to participate in WebWorks customer focus forums

ePublisher License Maintenance Program

The ePublisher License Maintenance program is the low-cost way to keep your publishing workflow running smoothly. With access to a full year of product updates and our trained Support staff, the ePublisher License Maintenance program helps you take full advantage of your ePublisher investment.

The ePublisher License Maintenance program includes:

• One year of quarterly product releases - Spring, Summer, Fall and Winter.
• One year of standard support
  • 24x7 Wiki access
  • Unlimited Support incidents (no more than two (2) active at once)
  • 8x5 case resolution activity (Monday to Friday, 9am - 6pm Central, excluding holidays)
  • Submit projects for analysis
  • Remote diagnostics via WebEx and/or phone as deemed necessary by the WebWorks Support Team
• Invitation to participate in Beta release programs
• Invitation to participate in WebWorks customer focus forums

ePublisher Customization Support

Let us help you! The ePublisher Customization Support option was created to assist users looking to maintain code level customizations (XSL and JavaScript) when moving to new ePublisher Platform releases. This support option is also a great choice for users who have inherited legacy ePublisher projects. Finally, for users who wish to integrate custom scripts into their ePublisher formats, this support option ensures you'll have the resources you need to succeed.

The ePublisher Customization Support option includes:

• Migration assistence for two (2) ePublisher Design (Pro) projects to two (2) new releases within a one year period
• Code review and clean-up of unnecessary overrides due to product defect fixes
• Integration support to answer questions associated with advanced XSL and JavaScript code itegrations

For more information and pricing please contact your WebWorks.com account manager.