Beyond Technical Communication : Why This Whitepaper? Why Now?
Why This Whitepaper?
Why Now?
WebWorks recently surveyed and received responses from over 100 technical communicators regarding their primary work objectives. Of those who responded, most listed their primary objective as either providing accurate or user-friendly documentation. What was surprising about this survey, and one of the key reasons we wrote this paper, was that only 13 percent listed aligning department goals with company goals. Of the 13 percent, most were tenured technical communicators with more than ten years of experience, with the only outliers being two who had between six and ten years’ experience. The results show that as technical communicators become more experienced, they begin to understand the overall benefits of aligning department goals with company goals and begin to incorporate those goals into the daily activities of their department.