Power Hour - September 2014

Dynamic Merge - Multi-volume Help on the Fly

Delivering effective help requires tailoring content to meet a specific user's needs. Context-sensitive help provides a method to navigate through a large help set and guide users to success. However, when users must learn broader topics, our goal shifts. Instead of presenting a complete encyclopedia of potential topics, we wish to limit our presentation to relevant topics only. The end result is a help system that is "just right" for any given user.

This session explores methods for delivering help content where available modules can be changed, either during installation or at run-time. We will focus on the capabilities provided in both WebWorks Reverb and WebWorks Help 5.0.

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