WebWorks Platform · Pricing

Pricing for AI-assisted help.

Three plans for the AI Assistant in your Reverb 2.0 published help. Every plan meters the same way — a typical question costs about a nickel, and the plan you pick decides how much of it is already paid for.

The plans · 01

Three plans, one metering rate.

Building, configuring, and testing Assistants is unlimited on every plan. What the plans change is how many Assistants you can switch to In Deployment, how much usage is included each month, and whether the chat carries a WebWorks badge.

Pay-As-You-Go

Deploy one Assistant and pay only for the questions it answers.

Free to start

Monthly usage allowance Resets monthly: No monthly allowance $5 one-time starter credit
Per-question cost Same rate on every plan: ~5¢ typical question
Deployed AI Assistants In Deployment switched on: 1
Test Assistants Sandbox — build, configure, and test: Unlimited
White-label chat No WebWorks badge: Not included
Single sign-on (SSO): Not included
Cost controls Budgets, caps, auto-top-up: Included

Pro

Up to five deployed Assistants, white-label chat, and a monthly allowance included.

$35/mo

billed annually

or $39/mo month-to-month

Monthly usage allowance Resets monthly: $10/mo up to about 200 typical questions
Per-question cost Same rate on every plan: ~5¢ typical question
Deployed AI Assistants In Deployment switched on: 5
Test Assistants Sandbox — build, configure, and test: Unlimited
White-label chat No WebWorks badge: Included
Single sign-on (SSO): Not included
Cost controls Budgets, caps, auto-top-up: Included

Enterprise

Unlimited deployed Assistants and a larger monthly allowance for documentation sets running several Knowledge Bases.

$149/mo

billed annually

or $165/mo month-to-month

Monthly usage allowance Resets monthly: $50/mo up to about 1,100 typical questions
Per-question cost Same rate on every plan: ~5¢ typical question
Deployed AI Assistants In Deployment switched on: Unlimited
Test Assistants Sandbox — build, configure, and test: Unlimited
White-label chat No WebWorks badge: Included
Single sign-on (SSO): Planned for release
Cost controls Budgets, caps, auto-top-up: Included

Plan feature	Pay-As-You-Go Deploy one Assistant and pay only for the questions it answers.	Pro Up to five deployed Assistants, white-label chat, and a monthly allowance included.	Enterprise Unlimited deployed Assistants and a larger monthly allowance for documentation sets running several Knowledge Bases.
Price	Free to start	$35/mo billed annually or $39/mo month-to-month	$149/mo billed annually or $165/mo month-to-month
Monthly usage allowance Resets monthly	No monthly allowance $5 one-time starter credit	$10/mo up to about 200 typical questions	$50/mo up to about 1,100 typical questions
Per-question cost Same rate on every plan	~5¢ typical question	~5¢ typical question	~5¢ typical question
Deployed AI Assistants In Deployment switched on	1	5	Unlimited
Test Assistants Sandbox — build, configure, and test	Unlimited	Unlimited	Unlimited
White-label chat No WebWorks badge	Not included	Included	Included
Single sign-on (SSO)	Not included	Not included	Planned for release
Cost controls Budgets, caps, auto-top-up	Included	Included	Included

Both billing intervals are self-service from day one, and the annual rate is the lower of the two. All pricing is introductory.

Usage rates · 02

What a question costs.

Assistants answer on one of three rungs. The rung is yours to choose per Assistant, and the rate is the same on every plan — a Pay-As-You-Go question and an Enterprise question cost the same.

Swift ~1¢ per typical question · High-volume FAQ

Standard · Most common ~5¢ per typical question

Advanced ~17¢ per typical question · Deep reasoning

Higher reasoning effort can raise a question's cost roughly 2–4×, so the figures above are the typical case rather than a ceiling.

Preview shows your exact costs before you pay anything. Run the questions your readers actually ask, against your own Knowledge Base, and read the price of each answer before an Assistant goes In Deployment.

Fine print · 03

How the numbers work.

A typical question: Per-question prices are estimates for a typical grounded question, and the rate is the same on every plan. The ~5¢ used throughout the plan comparison is the Standard rung; each rung carries its own figure on the rates card above. What an answer actually costs varies with the rung you pick and the reasoning effort you set, which is why Preview exists.
Allowances reset monthly: Included usage resets at the start of each monthly period and does not carry over. The allowance is the same on either billing interval. Question counts beside an allowance are illustrative ceilings, not entitlements.
Knowledge storage: The first 100 MB of Knowledge Base storage is free. Beyond that, storage draws from the same included credits your questions do — one allowance covering both, metered on the same basis. A large Knowledge Base spends part of the monthly allowance before its first question.
Cost controls: Budgets, spend caps, and auto-top-up are on every plan, including Pay-As-You-Go. You set the daily ceiling an Assistant may spend against; when it reaches that ceiling, public chat pauses and you get an email. The worst case stays bounded, and the controls are yours.
All pricing is introductory: Plan prices, included allowances, and per-question rates are introductory and reviewed on a regular cadence.

Get started

Start free, then pick the plan that fits.

Pay-As-You-Go is free to start and includes a one-time starter credit. Build and test as many Assistants as you like before anything goes In Deployment.